Spread the love

Firstly login to the Sophos Cloud Console – https://cloud.sophos.com

On the left hand side, click on “Global Settings”

 

Under “General Settings” you will need to select “Role Management”

Decide on what rights you want the user to have, you can see what rights each role has in the table below

 

 

Super Admin

There must be at least one administrator with a SuperAdmin role.

Have access to everything in Sophos Central .

In addition they can:

  • Manage roles and role assignments
There are no limitations. None.
Admin Have access to everything in Sophos Central. Manage roles and role assignments. No Role Management options are displayed.
Help Desk Have read only access for all settings in Sophos Central. In addition they can:

  • Look at sensitive logs or reports.
  • Receive and clear alerts.
  • Update the Sophos agent software on a computer.
  • Scan computers.
Manage roles and role assignments. In addition they cannot:

  • Assign policies.
  • Change settings.
No Role Management options are displayed. In addition:

  • All other options apart from those related to receiving and clearing alerts are read-only.
  • Some options, such as Edit buttons, are not displayed.
Read-only Have read only access for all settings in Sophos Central. In addition they can:

  • Look at sensitive logs or reports.
  • Receive alerts.
Manage roles and role assignments. In addition they cannot:

  • Assign policies.
  • Change settings.
  • Clear alerts.
  • Update the Sophos agent software on a computer.
  • Scan computers.
No Role Management options are displayed. In addition:

  • All options are read-only.
  • Some options, such as Edit buttons, are not displayed.
User Have no administration capabilities. Manage roles and role assignments. In addition they cannot:

  • Assign policies.
  • Change settings.
  • Clear alerts.
  • Update the Sophos agent software on a computer.
  • Scan computers.
  • Look at sensitive logs or reports.
Has access only to the Self Service Portal.
Role
Administrators with this role
Administrators with this role cannot…
User Interface Restrictions

 

Once you have selected your desired role you will need to add members, on the right select the “Edit” option

 

 

A small window will open where you can search for users, search for the person you want to make an administrator and press the right arrow to move them across into the assigned users field

 

Click on save and you’re done.